Help Center & FAQ

Crypto deposits (BTC, ETH, USDT) are usually credited within 10-30 minutes, depending on blockchain network confirmations. Bank transfers may take 1-3 business days. Once received, an administrator will approve the pending transaction and it will reflect in your balance.

Yes. In accordance with international AML laws, all users must complete KYC verification by uploading a valid government ID before they can process withdrawals. You must also have at least one active or completed investment plan.

We offer a 3-tier referral system. You earn 5% on direct referrals (Level 1), 3% on their referrals (Level 2), and 2% on Level 3. Commissions are credited to your available balance instantly upon your referral making a successful deposit.

Yes, your initial investment capital is returned to your available balance at the end of the investment term, alongside any remaining accrued profits.